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45 pages 1 hour read

Hadley Vlahos

The In-Between: Unforgettable Encounters During Life's Final Moments

Nonfiction | Autobiography / Memoir | Adult | Published in 2023

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Chapters 7-10Chapter Summaries & Analyses

Chapter 7 Summary: “Reggie”

Vlahos describes a lunch with her friends where she brushes off a question about her job. Her friends complain about small things in their retail and real estate jobs, and Vlahos tells them there’s nothing new in hers. Although she loves her work, she knows people are uncomfortable thinking about death in daily life. Instead, she talks about Chris and her hopes for engagement.

Vlahos meets Reggie in the trailer park where he lives with his wife, Lisa, and their dog, Max; he has liver disease from a lifetime of alcohol addiction. Reggie is sardonic about his condition and life generally.

Shortly after Vlahos begins working with Reggie, Chris takes her for a surprise boat ride and proposes. Babette is there and asks Vlahos when they plan to marry. Vlahos responds vaguely; it doesn’t occur to her in the moment that Babette, who has been forgetting things, may sense that she may not live to see the wedding.

On another of Vlahos’s visits, she notices that Reggie is seeing his deceased grandmother. Lisa has resisted making decisions about Reggie’s care that would mean acknowledging that he’s dying, and Vlahos now approaches her about her desire to have Reggie resuscitated if he flatlines. She explains that this means Reggie would likely die in the hospital rather than at home. Since this is not what Lisa considers a “good death,” she agrees not to have Reggie resuscitated or to call 911. Later that day, Lisa calls Vlahos and asks her to come over, as she thinks Reggie is dying. Knowing Reggie, who is an atheist, would not appreciate prayer, Lisa puts the radio on for some soothing noise. Just before he dies, she asks him to send her a sign if there is an afterlife. Moments after he passes, their wedding song plays on the radio. Afterward, Lisa and Vlahos talk on the porch; Lisa seems at a loss as to how to live alone but says a kind but clear goodbye to Vlahos, signaling that she’d like her to leave.

The next day in their morning meeting, Vlahos asks Steve to officiate her wedding and he agrees. Moments later, she is told that Lisa died by suicide the night before. Vlahos is shocked and blames herself. Steve ensures that others cover her workload for the day and then takes her to a cemetery, where she looks around, seeing the graves of Carl and many others. Steve reminds her how many people she has helped to die peacefully. He urges her to go to therapy to healthily process these feelings rather than burn out.

Chapter 8 Summary: “Lily”

Vlahos heeds Steve’s advice and goes to therapy, where she reveals more than she anticipated in the first session. She discusses her parents’ contentious marriage and how it has influenced her own relationship with Chris. Vlahos feels uncomfortable; the reason she came to therapy was to discuss her patients, but she now must reflect on her childhood and habits. When Vlahos confesses that she feels responsible for Lisa’s death because she didn’t stay to stop her, her therapist asks, “You think you have that power?” (162). Vlahos realizes that even if she had stayed, checked in more, and done everything “right,” Lisa still might have killed herself. Vlahos feels a bit better after this conversation.

As Vlahos’s employer adds more and more to her plate, Chris suggests that she ask her friend Hannah, one of the only people who supported her through her pregnancy, to be a bridesmaid in their wedding. Vlahos shrugs it off; they haven’t spoken recently and Hannah has moved away. As she’s thinking about this, Vlahos fields a call from a young woman who has called the company asking for immediate help. Vlahos soon learns that the patient, Lily, is traveling and that her hospice provider has contracted with theirs in case of an emergency.

Vlahos finds Lily with her friend, Allison; they were planning on going to the beach, but Allison now can’t wake Lily from her nap. Though Vlahos knows little about Lily’s medical situation beyond the fact that she clearly has cancer, it quickly becomes clear that Lily is going to die—out of nowhere, according to Allison’s description of their day. Allison runs out the door to get a bowl of sand so that Lily can make it to the beach; she also opens the windows to let in the ocean breeze. Allison kneels at Lily’s feet as if praying, telling Lily that she’s at the beach. Lily sheds a tear in acknowledgment and then passes. This act of love between friends prompts Vlahos to immediately text Hannah to ask her to be a bridesmaid. Hannah says yes and that she will love Vlahos forever. 

Chapter 9 Summary: “Babette”

Although having the wedding in a year would give Chris and Vlahos ample time to plan their dream event, they both know that Babette will not live that long. They plan instead to have it in three months. Babette chooses “Good Riddance” by Green Day for her dance with Chris, a song whose lyrics ask its listener to accept and enjoy the unpredictability of life.

Vlahos helps care for Babette as her condition declines. She is eventually admitted to the hospice program Vlahos works for, and while Vlahos thinks this is for the best—she would not trust another company with Babette’s care—she is still overwhelmed being on the other side of the experience. Chris wonders whether Babette will see her beloved terrier, Holly, in the afterlife. Babette had struggled with putting Holly down when she grew suddenly and severely ill at the age of 16. Later, when Babette tried to scatter Holly’s ashes in the ocean, the wind blew them backward into the faces of her entire family. They could not help but laugh.

While Babette is in hospice, a hurricane hits their town, forcing Vlahos, Chris, Babette, and Chris’s father to evacuate. The storm does not make landfall where expected, and due to factors that include Chris’s and Vlahos’s unpredictable jobs, oversights in packing medication, and hospital closures, Babette ends up dying in a hospital far from home. Had Vlahos’s coworker not advocated for them, the hospital would have let her die publicly in the hospital hallway. In the end, despite the fact that Babette’s entire family gets to say goodbye, Vlahos feels like she failed her family.

Chapter 10 Summary: “Albert”

Vlahos to stand up to her boss, Travis, when he texts her about missing work as she shops for caskets for Babette. Chris adopts a bunch of plants from Babette’s funeral. Steve sends Vlahos a beautiful email that mourns Babette, honors her importance, and welcomes Vlahos back to work. Vlahos senses Babette’s presence in various forms, like a sunbeam in her car and a whisper to take on a unique new patient. The patient, Albert, is unhoused and apparently lacks even Medicaid. Vlahos recalls her struggle to afford prenatal care after getting pregnant; her father canceled her insurance after learning of her pregnancy, and when she shows up at the gynecologist with Medicaid, the receptionist openly stated that poor people should not be allowed to have children.

Vlahos is determined to make Albert feel cared for despite his circumstances, but when she suggests that he moves to a hospice facility, he refuses, implying that he would feel less “safe” around medical professionals. She quickly learns that living with his friends under the bridge make him feel safest. She asks Albert and his friends if they want a turkey from her company for Thanksgiving, and he tells her that people tend only to give them food over the holidays. Vlahos decides to drop off food at other times, but when she mentions this at work, Travis tells her that if corporate finds out she could lose her job. Chris suggests that she do it anyway, but she says she cannot risk losing her health insurance. She wonders whether this is a chance to separate her personal and professional lives, but she cannot stop thinking about it. The next day, Chris leaves groceries in her passenger seat, texting her not to compromise her morals for a job. Deja helps Vlahos break the rules and then reveals that because of health insurance complications with a new promotion, she has to quit.

Later that night, the on-call nurse calls Vlahos to inform her that one of Albert’s friends called and then hung up when he realized she wasn’t Vlahos. Chris warns her that this could lead to burnout, but she trusts her intuition that something is wrong and goes to help Albert. She arrives to find that Albert is happy and seeing his deceased mother; he thinks it is a side effect of the medication and begs Vlahos not to take it away. Vlahos reassures him that she won’t stop his medication and that she doesn’t think he’s hallucinating. She goes home, feeling a reassuring presence by her side. The next morning she forgets her name tag, distracted by a strange gust of wind on her neck. She therefore has to turn her car around and get it, extending her normal commute time. As she continues to work, she drives past the aftermath of a car crash. At work, Vlahos learns that Albert died that morning, and Vlahos goes back to the bridge to find Albert’s friends gathered around him holding hands. As she leaves, Albert’s friend Gil mentions that before he passed, Albert was worried about Vlahos getting into a car crash.

Chapters 7-10 Analysis

In these chapters, Vlahos’s struggle to keep her personal and professional lives separate comes to a head. The brunch scene with which Chapter 7 opens encapsulates the problem of trying to maintain a too-strict boundary between the two; Vlahos is not honest with her friends and ultimately finds the interaction superficial. Her decision not to share the reality of her work with those close to her contrasts with her willingness to discuss such matters with the world at large in the book, implying personal evolution. Simultaneously, events like Lisa’s suicide and (especially) Babette’s death make it increasingly hard for Vlahos to deny the emotional impact of her work to herself, even as she refuses to discuss it with others.

In confronting Lisa’s and Babette’s deaths, Vlahos particularly struggles with conflicting feelings of helplessness and responsibility. Vlahos’s expertise in hospice gives her the illusion of control in the face of death, and she sometimes can arrange events to her satisfaction; moving the wedding date up so that Babette can be there is an example. However, Lisa’s suicide and the unpredictable circumstances of Babette’s death are a reminder of how much Vlahos cannot anticipate and plan for. The title of Chapter 9, “Babette,” not only foreshadows Babette’s fate—Vlahos has established that each chapter concerns the death of the named patient—but also places readers in a position analogous to Vlahos’s, underscoring her helplessness. Like Vlahos, readers have gotten to know Babette; she is not simply another patient. Readers consequently experience the other side of things alongside Vlahos herself, who is now the loved one rather than the hospice nurse.

Exacerbating this is the impersonal nature of the American healthcare system, which becomes even clearer during Babette’s death. Building a close relationship with Albert further opens her eyes to the fact that healthcare can sometimes hurt more than help. Coupled with the experience of Babette’s death, this change in perspective gives Vlahos the courage to stand up to her own boss and break the corporate rules to feed her patient and his friends. This personal growth illustrates The Impact of Human Connection, which is what makes Vlahos’s work both difficult and rewarding.

This section’s focus on the importance of friendship similarly ties into Vlahos’s commitment to let people change her. Lily and Allison remind Vlahos of friends who have helped her through lonely moments. Vlahos describes the scene of Allison trying desperately to show Lily that she made it to the beach using sensory imagery—the sight of Allison kneeling in front of Lily, the smell of the ocean breeze, etc. This level of detail communicates the importance of this moment to Vlahos.

Vlahos’s account of Lily’s death also reflects the sense of spirituality that permeates the work, though it lacks the supernatural signs that Vlahos sees in other patients’ passings. Instead, Vlahos uses stylistic devices to create a tone of awe and even holiness. Vlahos uses simile to reference the spiritual nature of this moment, saying that “Allison knelt in front of Lily as if she was praying” (172). This description emphasizes the sacred importance of friendship, as one friend seems to worship the other as she passes. Vlahos then uses personification, saying that the wind dies down “as if the universe [knows]” Lily has also died (172). By giving the universe the ability to know, Vlahos suggests her belief in the existence of destiny or a higher power.

This idea underpins Vlahos’s account of the events following Albert’s death. Vlahos feels wind on her neck that makes her forget her name tag and then return home, potentially avoiding a car crash. After Gil tells her that Albert was worried about her getting into a car crash, Vlahos attributes this wind to Albert looking out for her. Vlahos is more comfortable than ever with the idea of some form of communication between the living and the dead. Further, she draws connections between events: The wind blew on her neck, so she forgot her name tag, so she went back to get it, so she avoided the car crash. The way she makes sense of these events reinforces her belief that everything happens for a reason. Although she still struggles to apply that belief to tragedies like Lisa’s suicide or Babette’s death, the idea implies The Connection Between Peace and Suffering by framing the latter as serving a greater (presumably good) purpose.

This section frequently uses juxtaposition to underscore this idea. For example, Vlahos happily asks Steve to officiate her wedding and then immediately receives news that her patient’s wife died by suicide the night before. Similarly, as Babette and her family scatter Holly’s ashes, they cannot help but laugh as the ashes blow back into their face. The chapter that details Babette’s death opens with Vlahos and Chris’s wedding; Vlahos also compares birth to death in their unpredictability. Juxtaposition serves to reinforce the idea that joy often comes alongside feelings of grief and despair. To experience either, one must experience both.

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